[ FreeCourseWeb ] ITIL® Practitioner

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freecourseweb itil practitioner

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1/25/2022

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Files (295)

[ FreeCourseWeb ] ITIL® Practitioner

295 files • 11.05 GB

~Get Your Course Here !

294 files • 11.05 GB

097 - Review Checkpoint Exercises.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/097 - Review Checkpoint Exercises.mp4

197.79 MB

001 - Course Introduction.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/001 - Course Introduction.mp4

90.16 MB

002 - Instructor Introduction.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/002 - Instructor Introduction.mp4

137.3 MB

003 - Introduction to ITIL Practitioner.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/003 - Introduction to ITIL Practitioner.mp4

16.21 MB

004 - Course Introduction.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/004 - Course Introduction.mp4

26.64 MB

005 - Welcome to the Course!.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/005 - Welcome to the Course!.mp4

13.79 MB

006 - Why Are You Here.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/006 - Why Are You Here.mp4

86.66 MB

007 - Using Bloom’s Taxonomy.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/007 - Using Bloom’s Taxonomy.mp4

21.66 MB

008 - What do you Expect.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/008 - What do you Expect.mp4

74.19 MB

009 - Housekeeping Online.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/009 - Housekeeping Online.mp4

23.75 MB

010 - Quizzes & Exercises.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/010 - Quizzes & Exercises.mp4

14.06 MB

011 - ITIL Practitioner Exam.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/011 - ITIL Practitioner Exam.mp4

22.62 MB

012 - Getting Started with an Online Class.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/012 - Getting Started with an Online Class.mp4

149.72 MB

013 - Agenda.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/013 - Agenda.mp4

21.57 MB

014 - ITSM & Continual Improvement.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/014 - ITSM & Continual Improvement.mp4

144.59 MB

015 - Learning Objectives.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/015 - Learning Objectives.mp4

48.21 MB

016 - Terms-to-Know.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/016 - Terms-to-Know.mp4

52.02 MB

017 - Selecting a Management System.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/017 - Selecting a Management System.mp4

42.99 MB

018 - Seeking a Single Management System.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/018 - Seeking a Single Management System.mp4

34.97 MB

019 - Management System.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/019 - Management System.mp4

49.99 MB

020 - Governance, Management & Compliance.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/020 - Governance, Management & Compliance.mp4

25.21 MB

021 - Frameworks & Standards.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/021 - Frameworks & Standards.mp4

31.25 MB

022 - Service Management Lifecycle.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/022 - Service Management Lifecycle.mp4

128.28 MB

023 - ITIL as a Management System.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/023 - ITIL as a Management System.mp4

31.65 MB

024 - Systems Thinking.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/024 - Systems Thinking.mp4

62.31 MB

025 - Disciplines of a Learning Organization.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/025 - Disciplines of a Learning Organization.mp4

53.38 MB

026 - Double Loop Learning.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/026 - Double Loop Learning.mp4

33.74 MB

027 - The Iceberg Model.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/027 - The Iceberg Model.mp4

39.27 MB

028 - Patterns of a Learning Organization.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/028 - Patterns of a Learning Organization.mp4

68.99 MB

029 - Structure Influences Behavior.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/029 - Structure Influences Behavior.mp4

45.31 MB

030 - The 4Ps.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/030 - The 4Ps.mp4

17.05 MB

031 - 4Ps in Strategy.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/031 - 4Ps in Strategy.mp4

46.74 MB

032 - 4Ps in Design.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/032 - 4Ps in Design.mp4

33.45 MB

033 - 4Ps in Transition.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/033 - 4Ps in Transition.mp4

30.13 MB

034 - 4Ps in Operation.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/034 - 4Ps in Operation.mp4

26.45 MB

035 - 4Ps in CSI.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/035 - 4Ps in CSI.mp4

28.72 MB

036 - 4Ps in Service Management.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/036 - 4Ps in Service Management.mp4

47.72 MB

037 - ITSM Practice Guide.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/037 - ITSM Practice Guide.mp4

65.03 MB

038 - Communication & Management Systems.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/038 - Communication & Management Systems.mp4

41.53 MB

039 - Fundamentals of Communication.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/039 - Fundamentals of Communication.mp4

87.66 MB

040 - Communication Strategy.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/040 - Communication Strategy.mp4

36.01 MB

041 - Perception.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/041 - Perception.mp4

14.94 MB

042 - Expectation.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/042 - Expectation.mp4

32.81 MB

043 - Demands.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/043 - Demands.mp4

57.32 MB

044 - Communication & Information are Different.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/044 - Communication & Information are Different.mp4

37.15 MB

045 - Communication in Management Systems.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/045 - Communication in Management Systems.mp4

92.59 MB

046 - Lesson - Organizational Capabilities.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/046 - Lesson - Organizational Capabilities.mp4

40.79 MB

047 - Specialized Organizational Capabilities.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/047 - Specialized Organizational Capabilities.mp4

31.39 MB

048 - Critical Capability Model.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/048 - Critical Capability Model.mp4

24.35 MB

049 - Capability of Practice (CoP).mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/049 - Capability of Practice (CoP).mp4

28.45 MB

050 - Quality of Practice (QoP).mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/050 - Quality of Practice (QoP).mp4

22.91 MB

051 - Value Created & Delivered (VCD).mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/051 - Value Created & Delivered (VCD).mp4

40.36 MB

052 - Critical Capability Model in Action.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/052 - Critical Capability Model in Action.mp4

58.96 MB

053 - Adopt, Adapt & Realize.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/053 - Adopt, Adapt & Realize.mp4

46.14 MB

054 - Darwin & Continual Improvement.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/054 - Darwin & Continual Improvement.mp4

40.91 MB

055 - Outside-in Continual Improvement.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/055 - Outside-in Continual Improvement.mp4

52.35 MB

056 - Continual Improvement as a Survival Strategy.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/056 - Continual Improvement as a Survival Strategy.mp4

34.77 MB

057 - Improvement Becomes Core.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/057 - Improvement Becomes Core.mp4

42.88 MB

058 - Outside-In_Continual Improvement Approach.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/058 - Outside-In_Continual Improvement Approach.mp4

48.17 MB

059 - Continual Improvement as a New Normal.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/059 - Continual Improvement as a New Normal.mp4

40.89 MB

060 - Adopt, Adapt & Improve.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/060 - Adopt, Adapt & Improve.mp4

41.62 MB

061 - Outside-in vs Inside-out Thinking.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/061 - Outside-in vs Inside-out Thinking.mp4

45.38 MB

062 - Inside-out vs Outside-in.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/062 - Inside-out vs Outside-in.mp4

52.13 MB

063 - Examples of Inside-out.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/063 - Examples of Inside-out.mp4

47.61 MB

064 - Examples of Outside-in.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/064 - Examples of Outside-in.mp4

31.12 MB

065 - Outside-in vs Inside-out.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/065 - Outside-in vs Inside-out.mp4

43 MB

066 - Outside-in & the ITIL Practitioner.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/066 - Outside-in & the ITIL Practitioner.mp4

39.79 MB

067 - Defining a Service.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/067 - Defining a Service.mp4

20.37 MB

068 - Define Service Management.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/068 - Define Service Management.mp4

32.23 MB

069 - Define Service.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/069 - Define Service.mp4

29.31 MB

070 - Combine Service & Service Management.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/070 - Combine Service & Service Management.mp4

40.47 MB

071 - Metrics & Measurement.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/071 - Metrics & Measurement.mp4

21.17 MB

072 - Begin with Baselines.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/072 - Begin with Baselines.mp4

52.11 MB

073 - Key Measurement Questions.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/073 - Key Measurement Questions.mp4

49.56 MB

074 - Why Measure.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/074 - Why Measure.mp4

39 MB

075 - Categories to Measure.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/075 - Categories to Measure.mp4

50.52 MB

076 - Improvement, the Practitioner & CSI.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/076 - Improvement, the Practitioner & CSI.mp4

20.23 MB

077 - CSI Approach.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/077 - CSI Approach.mp4

23.85 MB

078 - Vision.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/078 - Vision.mp4

24.15 MB

079 - Current Position.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/079 - Current Position.mp4

34.47 MB

080 - Desired Position.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/080 - Desired Position.mp4

29.49 MB

081 - How to Get to the Desired Position.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/081 - How to Get to the Desired Position.mp4

23.98 MB

082 - Measuring Achievement.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/082 - Measuring Achievement.mp4

27.85 MB

083 - How to Keep the Momentum Going.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/083 - How to Keep the Momentum Going.mp4

31.72 MB

084 - Driving IT Service Management Summary.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/084 - Driving IT Service Management Summary.mp4

41.36 MB

085 - Selecting a Management System.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/085 - Selecting a Management System.mp4

25.59 MB

086 - Systems Thinking.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/086 - Systems Thinking.mp4

33.71 MB

087 - 4Ps in Service Management.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/087 - 4Ps in Service Management.mp4

22.63 MB

088 - Communication & Management Systems.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/088 - Communication & Management Systems.mp4

43.4 MB

089 - Organizational Capabilities.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/089 - Organizational Capabilities.mp4

29.09 MB

090 - Adopt, Adapt & Realize.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/090 - Adopt, Adapt & Realize.mp4

18.74 MB

091 - Measurement.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/091 - Measurement.mp4

20.56 MB

092 - Combine Service & Service Management.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/092 - Combine Service & Service Management.mp4

40.09 MB

093 - Improvement, the Practitioner & CSI.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/093 - Improvement, the Practitioner & CSI.mp4

36.8 MB

094 - Additional Resources for ITSM & Continual Improvement.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/094 - Additional Resources for ITSM & Continual Improvement.mp4

13.12 MB

095 - Checkpoint.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/095 - Checkpoint.mp4

19.09 MB

096 - Introduction to Checkpoint Exercises.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/096 - Introduction to Checkpoint Exercises.mp4

50.41 MB

098 - Quiz.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/098 - Quiz.mp4

20.56 MB

099 - Principles & Themes.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/099 - Principles & Themes.mp4

26.52 MB

100 - Learning Objectives.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/100 - Learning Objectives.mp4

56.27 MB

101 - Terms-to-Know.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/101 - Terms-to-Know.mp4

23.83 MB

102 - Principles.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/102 - Principles.mp4

34.58 MB

103 - Start Where You Are.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/103 - Start Where You Are.mp4

53.49 MB

104 - Focus on Value.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/104 - Focus on Value.mp4

64.25 MB

105 - Keep It Simple.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/105 - Keep It Simple.mp4

38.27 MB

106 - Be Transparent.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/106 - Be Transparent.mp4

58.1 MB

107 - Collaborate.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/107 - Collaborate.mp4

56.43 MB

108 - Progress Iteratively.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/108 - Progress Iteratively.mp4

79.24 MB

109 - Observe Directly.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/109 - Observe Directly.mp4

47.36 MB

110 - Design for Experience.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/110 - Design for Experience.mp4

56.14 MB

111 - Work Holistically.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/111 - Work Holistically.mp4

58.58 MB

112 - Themes.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/112 - Themes.mp4

48.07 MB

113 - Change is Constant.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/113 - Change is Constant.mp4

54.74 MB

114 - Apply Business Value.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/114 - Apply Business Value.mp4

38.21 MB

115 - Change is an Organizational Capability.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/115 - Change is an Organizational Capability.mp4

33.62 MB

116 - Make Plans & Monitor Progress.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/116 - Make Plans & Monitor Progress.mp4

43 MB

117 - Principles & Themes in Practice.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/117 - Principles & Themes in Practice.mp4

31.1 MB

118 - Applied Knowledge Management.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/118 - Applied Knowledge Management.mp4

34.53 MB

119 - Measures & Metrics.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/119 - Measures & Metrics.mp4

31.28 MB

120 - Communication.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/120 - Communication.mp4

17.54 MB

121 - Organizational Change.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/121 - Organizational Change.mp4

51.48 MB

122 - CSI Approach.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/122 - CSI Approach.mp4

18.63 MB

123 - Principles & Themes Summary.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/123 - Principles & Themes Summary.mp4

14.82 MB

124 - Principles.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/124 - Principles.mp4

32.78 MB

125 - Themes.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/125 - Themes.mp4

11.13 MB

126 - Principles & Themes in Practice.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/126 - Principles & Themes in Practice.mp4

12.85 MB

127 - Checkpoint.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/127 - Checkpoint.mp4

18.1 MB

128 - Introduction to Checkpoint Exercises.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/128 - Introduction to Checkpoint Exercises.mp4

11.9 MB

129 - Review Checkpoint Exercises.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/129 - Review Checkpoint Exercises.mp4

90.32 MB

130 - Quiz.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/130 - Quiz.mp4

8.37 MB

131 - Organizational Change Management (OCM).mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/131 - Organizational Change Management (OCM).mp4

45.13 MB

132 - Learning Objectives.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/132 - Learning Objectives.mp4

28.36 MB

133 - Terms to Know.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/133 - Terms to Know.mp4

10.29 MB

134 - Role & Impact of OCM on Improvement.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/134 - Role & Impact of OCM on Improvement.mp4

27.7 MB

135 - Why OCM.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/135 - Why OCM.mp4

63.82 MB

136 - Essentials for Successful Improvement.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/136 - Essentials for Successful Improvement.mp4

36.36 MB

137 - Impact of OCM.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/137 - Impact of OCM.mp4

40.18 MB

138 - OCM Activities.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/138 - OCM Activities.mp4

20.31 MB

139 - Key Activities for Effective OCM.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/139 - Key Activities for Effective OCM.mp4

43.42 MB

140 - Create a Sense of Urgency.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/140 - Create a Sense of Urgency.mp4

37.89 MB

141 - Stakeholder Management.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/141 - Stakeholder Management.mp4

53.52 MB

142 - Sponsor Management.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/142 - Sponsor Management.mp4

48.9 MB

143 - Communication.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/143 - Communication.mp4

36.58 MB

144 - Empowerment.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/144 - Empowerment.mp4

30.5 MB

145 - Resistance Management.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/145 - Resistance Management.mp4

46.79 MB

146 - Reinforcement.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/146 - Reinforcement.mp4

45.22 MB

147 - OCM & Systems Thinking.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/147 - OCM & Systems Thinking.mp4

20.71 MB

148 - Knowledge Management.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/148 - Knowledge Management.mp4

34.08 MB

149 - Apply Disciplines of a Learning Organization.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/149 - Apply Disciplines of a Learning Organization.mp4

19.34 MB

150 - Apply Patterns of a Learning Organization.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/150 - Apply Patterns of a Learning Organization.mp4

30 MB

151 - Structure Influences Behavior.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/151 - Structure Influences Behavior.mp4

19.78 MB

152 - Systems Thinking.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/152 - Systems Thinking.mp4

23.95 MB

153 - OCM Summary.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/153 - OCM Summary.mp4

20.99 MB

154 - Role & Impact of OCM on Improvement.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/154 - Role & Impact of OCM on Improvement.mp4

39.87 MB

155 - OCM Activities.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/155 - OCM Activities.mp4

29.3 MB

156 - OCM & Systems Thinking.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/156 - OCM & Systems Thinking.mp4

20.94 MB

157 - Additional Resources for OCM.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/157 - Additional Resources for OCM.mp4

30.17 MB

158 - Checkpoint.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/158 - Checkpoint.mp4

14.86 MB

159 - Introduction to Checkpoint Exercises.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/159 - Introduction to Checkpoint Exercises.mp4

25.99 MB

160 - Review Checkpoint Exercises.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/160 - Review Checkpoint Exercises.mp4

138.47 MB

161 - Quiz.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/161 - Quiz.mp4

7.48 MB

162 - Effective Communication to enable CSI.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/162 - Effective Communication to enable CSI.mp4

24.46 MB

163 - Learning Objectives.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/163 - Learning Objectives.mp4

16.38 MB

164 - Value, Importance & Benefit of Good Communication.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/164 - Value, Importance & Benefit of Good Communication.mp4

19.95 MB

165 - Fundamentals of Communication.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/165 - Fundamentals of Communication.mp4

38.58 MB

166 - Why Good Communication is Critical.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/166 - Why Good Communication is Critical.mp4

33.01 MB

167 - Communication & ITSM.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/167 - Communication & ITSM.mp4

37.01 MB

168 - Principles of Communication.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/168 - Principles of Communication.mp4

18.66 MB

169 - Communication Is a 2-way Process.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/169 - Communication Is a 2-way Process.mp4

78.12 MB

170 - We Are All Communicating, All the Time.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/170 - We Are All Communicating, All the Time.mp4

58.6 MB

171 - Timing & Frequency Matter.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/171 - Timing & Frequency Matter.mp4

42.28 MB

172 - There Is No Single Right Method.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/172 - There Is No Single Right Method.mp4

35.47 MB

173 - The Message Is in the Medium.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/173 - The Message Is in the Medium.mp4

30.71 MB

174 - Role of Influence.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/174 - Role of Influence.mp4

19.23 MB

175 - Communication & Influence.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/175 - Communication & Influence.mp4

24.38 MB

176 - 6 Principles of Influence.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/176 - 6 Principles of Influence.mp4

66.73 MB

177 - Communication, Influence & Improvements.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/177 - Communication, Influence & Improvements.mp4

42.06 MB

178 - Communication Summary.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/178 - Communication Summary.mp4

24.36 MB

179 - Value, Importance & Benefit of Good Communication.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/179 - Value, Importance & Benefit of Good Communication.mp4

10.82 MB

180 - Principles of Communication.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/180 - Principles of Communication.mp4

31.74 MB

181 - Role of Influence as Part of Communication.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/181 - Role of Influence as Part of Communication.mp4

16.67 MB

182 - Additional Resources for Communication.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/182 - Additional Resources for Communication.mp4

18.37 MB

183 - Checkpoint.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/183 - Checkpoint.mp4

19 MB

184 - Introduction to Checkpoint Exercises.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/184 - Introduction to Checkpoint Exercises.mp4

20.87 MB

185 - Review Checkpoint Exercises.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/185 - Review Checkpoint Exercises.mp4

121.92 MB

186 - Quiz.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/186 - Quiz.mp4

7.36 MB

187 - Use Metrics & Measurement.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/187 - Use Metrics & Measurement.mp4

37.16 MB

188 - Learning Objectives.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/188 - Learning Objectives.mp4

20.81 MB

189 - Learning Objectives.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/189 - Learning Objectives.mp4

47.34 MB

190 - Start with the Vision.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/190 - Start with the Vision.mp4

26.79 MB

191 - Vision to Measurement.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/191 - Vision to Measurement.mp4

49.2 MB

192 - What Gets Measured Gets Done.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/192 - What Gets Measured Gets Done.mp4

43.1 MB

193 - Critical Success Factors.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/193 - Critical Success Factors.mp4

61.34 MB

194 - How to Determine CSFs.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/194 - How to Determine CSFs.mp4

39.25 MB

195 - Determine KPIs.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/195 - Determine KPIs.mp4

40.49 MB

196 - Balanced Scorecard.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/196 - Balanced Scorecard.mp4

43.96 MB

197 - Organizational Cascade.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/197 - Organizational Cascade.mp4

36.28 MB

198 - Continual Improvement of Metrics & Measurement.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/198 - Continual Improvement of Metrics & Measurement.mp4

30.18 MB

199 - Analyze CSFs & KPIs in Context.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/199 - Analyze CSFs & KPIs in Context.mp4

32.53 MB

200 - Metric Categories.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/200 - Metric Categories.mp4

32.94 MB

201 - Technology, Process & Service Metrics.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/201 - Technology, Process & Service Metrics.mp4

61.39 MB

202 - Process Metrics.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/202 - Process Metrics.mp4

19.8 MB

203 - Leading & Lagging Metrics.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/203 - Leading & Lagging Metrics.mp4

17.92 MB

204 - Inside-out & Outside-in Metrics.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/204 - Inside-out & Outside-in Metrics.mp4

44.32 MB

205 - Assessments.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/205 - Assessments.mp4

22.85 MB

206 - Assessments Introduction.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/206 - Assessments Introduction.mp4

23.97 MB

207 - Assessment Scope.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/207 - Assessment Scope.mp4

19.27 MB

208 - Assessment Criteria & Outputs.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/208 - Assessment Criteria & Outputs.mp4

34.85 MB

209 - Design a Report.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/209 - Design a Report.mp4

28.58 MB

210 - Reporting.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/210 - Reporting.mp4

59.44 MB

211 - Reports.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/211 - Reports.mp4

45.24 MB

212 - Improve Report Value.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/212 - Improve Report Value.mp4

36.57 MB

213 - Use Metrics & Measurement Summary.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/213 - Use Metrics & Measurement Summary.mp4

14.9 MB

214 - Define CSFs & KPIs.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/214 - Define CSFs & KPIs.mp4

24 MB

215 - Analyze CSFs & KPIs in a given context.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/215 - Analyze CSFs & KPIs in a given context.mp4

27.73 MB

216 - Assessments.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/216 - Assessments.mp4

10.07 MB

217 - Design a Report.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/217 - Design a Report.mp4

9.2 MB

218 - Additional Resources for Metrics & Measurement.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/218 - Additional Resources for Metrics & Measurement.mp4

28.78 MB

219 - Checkpoint.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/219 - Checkpoint.mp4

17.48 MB

220 - Introduction to Checkpoint Exercises.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/220 - Introduction to Checkpoint Exercises.mp4

29.53 MB

221 - Review Checkpoint Exercises.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/221 - Review Checkpoint Exercises.mp4

100.16 MB

222 - Quiz.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/222 - Quiz.mp4

8.1 MB

223 - CSI Approach.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/223 - CSI Approach.mp4

52.89 MB

224 - Learning Objectives.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/224 - Learning Objectives.mp4

16.43 MB

225 - Terms to Know.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/225 - Terms to Know.mp4

9.4 MB

226 - It Depends.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/226 - It Depends.mp4

26.57 MB

227 - Adopt, Adapt & Improve.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/227 - Adopt, Adapt & Improve.mp4

22.59 MB

228 - Answer to Every ITIL “How To” Question.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/228 - Answer to Every ITIL “How To” Question.mp4

98.39 MB

229 - Elements of “It Depends…”.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/229 - Elements of “It Depends…”.mp4

72.49 MB

230 - It Depends & 4Ps in Strategy.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/230 - It Depends & 4Ps in Strategy.mp4

26.5 MB

231 - CSI Approach Deconstructed.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/231 - CSI Approach Deconstructed.mp4

29.6 MB

232 - CSI Approach.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/232 - CSI Approach.mp4

19.21 MB

233 - Vision.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/233 - Vision.mp4

53.63 MB

234 - What Is the Vision.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/234 - What Is the Vision.mp4

47.16 MB

235 - Current Position.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/235 - Current Position.mp4

39.59 MB

236 - Where Are We Now.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/236 - Where Are We Now.mp4

16.77 MB

237 - Desired Position.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/237 - Desired Position.mp4

42.62 MB

238 - Where Do We Want to Be.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/238 - Where Do We Want to Be.mp4

70.08 MB

239 - How to Get to the Desired Position.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/239 - How to Get to the Desired Position.mp4

23.99 MB

240 - How Do We Get There.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/240 - How Do We Get There.mp4

34.75 MB

241 - Measuring Achievement.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/241 - Measuring Achievement.mp4

35.33 MB

242 - Did We Get There.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/242 - Did We Get There.mp4

14.46 MB

243 - How to Keep the Momentum Going.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/243 - How to Keep the Momentum Going.mp4

61.88 MB

244 - How Do We Keep the Momentum Going.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/244 - How Do We Keep the Momentum Going.mp4

44.82 MB

245 - Goal Question Metric (GQM) Approach Introduction.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/245 - Goal Question Metric (GQM) Approach Introduction.mp4

33.35 MB

246 - Goal Question Metric (GQM) Approach.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/246 - Goal Question Metric (GQM) Approach.mp4

44 MB

247 - GQM Relationships.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/247 - GQM Relationships.mp4

10.19 MB

248 - GQM Model Development.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/248 - GQM Model Development.mp4

23.55 MB

249 - GQM By Example.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/249 - GQM By Example.mp4

77.51 MB

250 - GQM+Strategies.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/250 - GQM+Strategies.mp4

25.06 MB

251 - CSI Approach Summary.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/251 - CSI Approach Summary.mp4

22.26 MB

252 - It Depends.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/252 - It Depends.mp4

48.63 MB

253 - CSI Approach Deconstructed.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/253 - CSI Approach Deconstructed.mp4

13.44 MB

254 - Applicable Toolkit Items.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/254 - Applicable Toolkit Items.mp4

38.2 MB

255 - Goal Questions Metrics (GQM) Introduction.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/255 - Goal Questions Metrics (GQM) Introduction.mp4

14.12 MB

256 - Additional Resources for the CSI Approach.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/256 - Additional Resources for the CSI Approach.mp4

15.68 MB

257 - Checkpoint.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/257 - Checkpoint.mp4

21.32 MB

258 - Introduction to Checkpoint Exercises.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/258 - Introduction to Checkpoint Exercises.mp4

22.19 MB

259 - Review Checkpoint Exercises.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/259 - Review Checkpoint Exercises.mp4

91.09 MB

260 - Quiz.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/260 - Quiz.mp4

6.42 MB

261 - Integrating CSI with ITIL & Beyond.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/261 - Integrating CSI with ITIL & Beyond.mp4

39.98 MB

262 - Learning Objectives.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/262 - Learning Objectives.mp4

36.12 MB

263 - CSI Approach for the ITIL Practitioner.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/263 - CSI Approach for the ITIL Practitioner.mp4

24.3 MB

264 - CSI Approach.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/264 - CSI Approach.mp4

16.83 MB

265 - CSI Approach Requires Communication.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/265 - CSI Approach Requires Communication.mp4

41.83 MB

266 - CSI Approach & OCM.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/266 - CSI Approach & OCM.mp4

37.65 MB

267 - CSI Approach, Metrics & Measurement.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/267 - CSI Approach, Metrics & Measurement.mp4

36.69 MB

268 - CSI Approach in ITIL.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/268 - CSI Approach in ITIL.mp4

26.59 MB

269 - CSI Approach.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/269 - CSI Approach.mp4

29.74 MB

270 - CSI Approach as a GPS.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/270 - CSI Approach as a GPS.mp4

45.95 MB

271 - Answer to Every ITIL “How To” Question.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/271 - Answer to Every ITIL “How To” Question.mp4

101.81 MB

272 - Elements of “It Depends…”.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/272 - Elements of “It Depends…”.mp4

66.95 MB

273 - The Iceberg Model.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/273 - The Iceberg Model.mp4

41.11 MB

274 - Service Management Lifecycle.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/274 - Service Management Lifecycle.mp4

45.55 MB

275 - Adopt, Adapt & Improve.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/275 - Adopt, Adapt & Improve.mp4

38.64 MB

276 - Connect the Dots.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/276 - Connect the Dots.mp4

56.9 MB

277 - GQM Model Development.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/277 - GQM Model Development.mp4

48.36 MB

278 - Outside-in vs Inside-out.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/278 - Outside-in vs Inside-out.mp4

30.62 MB

279 - Outside-in & the ITIL Practitioner.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/279 - Outside-in & the ITIL Practitioner.mp4

35.26 MB

280 - CSI Approach, PRINCE2 & RESILIA.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/280 - CSI Approach, PRINCE2 & RESILIA.mp4

34.5 MB

281 - CSI Approach & PRINCE2.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/281 - CSI Approach & PRINCE2.mp4

40.82 MB

282 - CSI Approach & RESILIA.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/282 - CSI Approach & RESILIA.mp4

27.62 MB

283 - ITSM as a Management System.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/283 - ITSM as a Management System.mp4

30.4 MB

284 - GQM By Example.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/284 - GQM By Example.mp4

18.71 MB

285 - Integrating CSI with ITIL & Beyond Summary.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/285 - Integrating CSI with ITIL & Beyond Summary.mp4

44.44 MB

286 - CSI Approach for the ITIL Practitioner.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/286 - CSI Approach for the ITIL Practitioner.mp4

25.18 MB

287 - CSI Approach in ITIL.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/287 - CSI Approach in ITIL.mp4

22.19 MB

288 - CSI Approach, PRINCE2 & RESILIA.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/288 - CSI Approach, PRINCE2 & RESILIA.mp4

9.12 MB

289 - Checkpoint.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/289 - Checkpoint.mp4

21.33 MB

290 - Introduction to Checkpoint Exercises.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/290 - Introduction to Checkpoint Exercises.mp4

26.93 MB

291 - Review Checkpoint Exercises.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/291 - Review Checkpoint Exercises.mp4

44.82 MB

292 - Quiz.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/292 - Quiz.mp4

6.55 MB

293 - Course Closure.mp4

[ FreeCourseWeb ] ITIL® Practitioner/~Get Your Course Here !/293 - Course Closure.mp4

61.36 MB

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